Chocolate Money Testimonials

Chocolate Money is a name you can trust, and you can be assured that when dealing with us you will be extremely satisifed with the outcome. Take a look at what some of our customers say about us:


“Whilst no words can really come close to how awesome you all are, I wanted to write to Anthy personally and the team at Chocolate Money to say thank you for your support, knowledge, expertise, discretion and professionalism throughout my whole home loan application. Anthy just hit the ground running and met such tight deadlines, she kept me in the loop the whole time and she was adamant that timeframes would be met, and they were.

Anthy, your persistence is off the chart, the warmness of your customer service is genuine and that is why I keep coming back to you for Credit Advice.”

Amanda Pedis | BLSC Coordinator

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Hi Harry,

Thank you for the support your team provided - they're a genuinely warm crew who managed my anxieties and questions graciously.

It is always appreciated and will be fondly remembered

Here's to more home buying in the future.

Gina


Hi Harry,

Just a quick email to let you know that I was very impressed with dealing with your company.

We were put in contact with Chri Katrantzis, who gave an extremely professional service.

We were very impressed with Chris from our initial meeting right through until he provided us with finance for our build.

Chris was very knowledgeable in the best way to approach lenders for our specific situation and was able to get us finance at a great rate.

I also appreciated the quick response to emails, which were quite often replied to within minutes, even late at night and also with the recent follow up phone call just to check that everything was on track and to see if we needed anything else.

I will definitely recommend your company to others seeking finance.

Regards,

Jared Lewis
JCL BUILDERS PTY LTD.

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In regards to our recent dealings with Iri, i cannot say enough good things about the way he handled our financial needs and got the result we wanted with a few big hurdles he still ploughed on and got a great result. We will be in touch with him again within a few months for some other things we want to do as investments that he has discussed with myself and my wife .

Regards

Paul Mcilwaine

Maca's Plumbing and Building Solutions

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Hi Harry,

Thanks for the congratulations.

Both Kathy and I are extremely happy with the service provided by Chris and Chocolate Money. He made a very confusing process quite easy for us, and he kept us informed every step of the way.

We will be using the service of Chocolate Money again in the near future, and are looking forward to it.

Thanks again,

Trev and Kath

Rustic Design Builders


From the very first phone call, through to the unconditional approval (received this morning) your staff have been great.

 

As first home buyers, the whole process seemed way to scary to attempt on our own but with Catherines' guidance,knowledge and genuine help we have come through relatively unscathed.

 

At no stage has this been an "easy" process, as we dealt with 2 incompetent real estate agents, changes to the banks' policies mid-way through negotiations, a vendour that went overseas after agreeing to our offer but before the contract conditions were finalised, and the fact that I have just been re-located to Melbourne.

 

I have already recommended Chocolate to 5 colleagues and a couple of friends who have shown some interest in purchasing a home and I will definately be calling on you again if and when we decide to buy again.

 

Please do not hesitate to contact me on any of the numbers or email below if you have any more specific queries about our home buying experience.

 

regards

 

Brett

 

Brett Perrot | Bovis Lend Lease


As the Executive Director of the Master Builders Association of Victoria, I am very focussed on ensuring our Members get the best financial expertise and loan advice available.

The reviews we have received from our Members are a testament to Chocolate's focus on getting the best loan at the cheapest rates for every individual.

I personally had Chocolate Home Loans organise my home loan as well, and have nothing but praise for the way Harry and the Chocolate team handled my business.

Radley de Silva
Executive Director
Master Builders Association

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"From my first home loan, all the way through to my most recent refinance, and for all the assistance and guidance of many years, I would like to thank the team at Chocolate Home Loans. Harry and his team have always provided consistently excellent service, whether to myself or my several personal and professional referrals. I have never had any reservations recommending Chocolate Home Loans, they are true professionals who deliver excellent value to their clients".

Gulliver Giles
Victorian Manager
Crowther Blayne and Associates Pty. Ltd.
Ph: 03 8602 6666
Mobile: 0401 923 582

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Dear Harry,

Like the majority of people, Debbie and I have been loyal to one bank for many years and found them getting more and more impersonal. Over the last two years I have heard you on many occasions at trade/members nights suggest we take a look at alternative financial institutions and to do it before we actually need the funds. A few months ago we approached our bank for some additional funds and they started to play hard ball then I remembered what you have been saying and gave you a call. Within a short time you had Iri Vrousgos called me and what a difference he made. Firstly Iri listened carefully to our needs and explained that his role was to find the best solution available from the market. Secondly his manner was very professional and reassuring and nothing was too much trouble.

I don't normally mention banks however, on this occasion I will say that through Iri's relationships with various lending institutions he found a solution that fitted our needs through the ANZ and like Iri our dealings with them have been very professional and easy.

My message is simple, the first point of contact for all members when they are looking for additional funds or refinancing for any reason should be Chocolate Money. Make the call and have a chat - you will be delighted with the result, not to mention the effect a professional can have on your stress levels.

Debbie and I highly recommend you, your organisation and in particular Iri for his professionalism, passion and willingness to go the extra distance - we really appreciate you Iri.

Many thanks and we will not hesitate to talk to you again as required.

Sincerely.

Philip & Debbie Jackson


 'A really informative, insightful and reliable service.'

Jeff Wallens

Aon Consulting


"To dear Anthy,

Words cannot express how much we appreciate everything you have done to help us get our own house. We are so grateful and thank you so much.

Kind regards,

Melissa & Laurie


Thankyou for not only your expediency and follow through but your real interest in helping us achieve our goal.We will contact you for all our financial requirements in the future - thankyou Chocolate Money!

Svetlana & Pete Hudson


 I have recently done business with your firm. Firstly I would just like to thank you for your firms excellent service and customer relations. Secondly i would like to commend your team on the excellent service and support throughout the process of acquiring finance. There is no doubt that in I will recomend your firm and will return in the future with further business.

Thank you

BRYCE MORROW
Yarraville Vic


My name is Susana Lopez, and I am a Chocolate Home Loans' client. I wanted to write to you to say how pleased I was with the service that was provided.

The service was fantastic, keeping me informed of the progress of the approval process for the loan, and explained everything to me in a way I could understand. He arranged for my property valuation and made sure that he explained the reasons why it came in at that price. He endeavored to get the best deal for me, and made me comfortable with the whole process from start to finish.

For me, being someone who has never been comfortable with financial language or financial matters, it was refreshing to deal with someone who was so knowledgeable and who took the time to make sure I knew and understood what was going on.

Yours sincerely,
Susana Lopez.


To Whom it may concern,

My name is Ally Brady and I am writing on behalf of my partner, Scott and myself. We have recently obtained a housing loan through Chocolate home loans and would like to say that our consultant has been absolutely fantastic throughout the entire process! His vast knowledge and efficiency made the entire process a lot less daunting. He took the time to ensure that we understood everything that was happening, and was flexible enough to work around my partner, Scott's night shift work. All paperwork was given in earlier than when it was due, helping give us peace of mind that everything was going along according to plan.
Scott and I were so pleased with how well Chocolate handled our loan that we have recommended Chocolate to Scott's parents, and he is now in the process of helping them with their loan. Because we are so happy with the service that we have received through Chocolate Home Loans, we will continue to seek advice with Chocolate Home Loans, as well as recommend the company to our friends and family.

Regards
Ally Brady and Scott Ryman


How many people can get a major bank to break their self-imposed rules to discharge my loan on a Friday, which also happened to be the last day of the financial year? Well, I found one in Anthy...

I have never met anyone as dedicated to the customer and in getting the best outcome for them as Anthy. She is the best!! She is supportive, caring and epitomises the word "customer service". Anthy handled my situation, which was extremely difficult at times, in a calm and professional manner and provided me with excellent advice at each step along the way. She has a "never say die" attitude and in my case, went so much more than the extra mile to help me. I will be a return customer to Chocolate Home Loans for any of my loan business in the future.

Naveena Nekkalapudi

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Hi Harry,

I'd like to acknowledge Chris' professionalism and Industry experience in working with me on my latest project.
Due to his diligence and perseverance monies have been made available on time, even when the banks haven't been on time Chris copies me in on emails and I can see his behind the scene work in pushing banks along.
I am now nearing the completion of a 1.8 million dollar project and Chris is working with me on my next project.
My building career, aspirations and goals are being met by Chris' close association with me.
Thank you for assisting in ' making it happen!!'.

Kind regards
Patrick Carroll
Croydon Home Builders

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Hi Harry

Our interaction with Chocolate Money to date has been very positive over a number of meetings, conversations and working through a couple of fairly complex lending scenarios.

Iri has been wonderful to work with and to be honest has delivered above our expectations. We were originally looking at purchasing an existing business and he provided us with great insight and support in dealing with the banks to get our finance sorted. This was successful and while that business purchase fell through for other reasons we have established a great working relationship with Iri.

In the mean time we also refinanced our personal lending to achieve great savings there. Iri was able to negotiate fantastic rates on our behalf and the settlement went smoothly.

On the second occasion Iri once again helped us secure business finance to build a startup business and this is now progressing well. Iri's advice and work ethic has impressed me on those occasions and his willingness to deliver above expectations is fantastic. Please pass my thanks to Iri and thank you to Chocolate Money for your support. We are very happy with the support to date and will continue to work with you in the future as our business grows.

Regards
Mike

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Hi Harry,

We found Chocolate Money to be fantastic. Anthy was incredibly professional, quick to respond to any emails or phone calls and gave us a real sense of confidence especially since I'm self employed so would have had issues obtaining the finance we needed. Kim was also great and kept us updated every step of the way. We look forward to working with you guys again. Thanks very much.

Kindest Regards,

Robert and Chantha Attard.

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